Service Engineer

Min 1 year experience

Singapore – East

  • Work life balance
  • Attractive remuneration package
  • Chance to grow with the company.

JOB DESCRIPTION

Esco is a Singapore headquartered life science tools, biomedical equipment and medical devices manufacturer with sales of proprietary products such as Biological Safety Cabinets, Laminar Hoods, CO2 Incubators, Ultra-low Temperature Freezers, Fume Hoods, time lapse IVF Incubators and Pharmaceutical equipment in over 100 countries globally.

Esco is inviting suitable candidates for the following position:

Service Engineer

Responsibilities:

  • Handle all applications and equipment services duties
  • Conduct maintenance and routine inspection of client’s equipment
  • Rectify, trouble shoot equipment faults and provide solutions
  • Be a subject matter expert in Esco’s laboratory and medical equipment
  • Provide on-site technical support and maintenance services
  • To install, test and commission new equipment at customers’ sites
  • Conduct end user seminars on Esco’s products
  • Organized and conduct application trainings to end users, customers and distributors when required
  • Organize and maintain spare parts inventory
  • Ensure timely responses and follow up with customer’s complaints
  • Prepare all technical, service quotation, contracts and reports
  • Support local and regional sales activities when required
  • Ensure customer satisfaction at all times

Requirements:

  • Biomedical / Electrical Engineering / Mechanical Engineering background
  • Higher NiTec / Diploma / Degree
  • Possess valid Class 3 driving license
  • At least 1 to 2 years of service or application experiences
  • Able to work under pressure
  • Be willing to relocate overseas when required

 

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